dnata was established in 1959 with a team of five employees operating as a local ticketing business in Dubai and grew into one of the world’s leading air services providers. dnata conscientiously invests in advanced infrastructure and cutting-edge technologies to enhance and sustain its key operating pillars of quality, safety, people and customer experiences.
Today, dnata operates four core lines of business:
- UAE airport operations;
- International airport operations;
- Inflight catering; and
- Travel Services.
During 2019, dnata continued to strengthen their international airport operations by expanding their business capabilities in the US, inaugurating new cargo capabilities in Brussels and London Heathrow, and achieving international certifications that attest to the high standards of their operations across markets.
In the catering division, they launched services in Houston, Boston, Los Angeles, San Francisco and Vancouver, thereby significantly increasing their footprint in North America.
Airports served across 37 countries135
Airlines served around the world320+
Tonnes of cargo handled2.9Million
Passengers served annually120+Million
Employees supporting operations46+Thousand
Source: Annual Report 2019-2020